This online module is designed to help managers and staff at the Faculty of Medicine to uphold the highest standards of professionalism in their roles. This module focuses on fostering a culture of integrity, ethics, and effective interpersonal communication within the healthcare education environment.

After completing this online learning module, you will be able to:

• Define the concept of professional conduct as it pertains to employees at Memorial University
• Recognize professional and unprofessional behaviours and attitudes
• Describe the impact of employee’s relationships on professional behaviour
• Identify the policies and procedures governing professional behaviour at Memorial University.
• Discuss how to respond to unprofessional behaviours and attitudes
• Explain how to apply the policies and procedures governing professional behaviour at Memorial in your day-to-day work.

This module will equip you with an understanding of the nature of implicit bias, its potential impact on our Faculty's hiring and selection decisions, and introduce tools to address and reduce its influence. Through a combination of medical case studies, expert insights, interactive exercises, and actionable recommendations, you'll be prepared to foster a more inclusive and unbiased environment within the Faculty of Medicine.

After completing this online learning module, you will be able to:

1. Recognize implicit bias.
2. Explain how implicit bias can affect the selection process.
3. Outline strategies for mitigating the influence of implicit bias.

The practice of effectively providing, receiving and interpreting feedback involves collaborating and sharing ideas in a professional, inclusive and culturally-safe environment. Providing feedback in a professional manner is essential for faculty, learners, and staff at the Faculty of Medicine because it fosters a culture of continuous improvement, accountability, and professional growth. This course will examine the impact of unprofessional feedback on an individual, define the standards and expectations for professional feedback at the Faculty of Medicine, and explore strategies for how to give, and receive, feedback using these standards.

After completing this online learning module, you will be able to:

1. Explain the importance of fostering respectful learning and work environments.
2. Identify the core principles of providing professional feedback at the Faculty of Medicine: Actionable, Balanced, Clear, Measurable, Realistic, Regular, Respectful, Specific, Timely, and Unbiased.
3. Recognize behaviors that fall short of professional practice within a medical learning environment.
4. Practice giving balanced and respectful feedback in various scenarios involving learners, faculty, and staff.
5. Explain strategies for receiving feedback professionally, including active listening, managing defensiveness, seeking clarification, and applying feedback for continuous improvement.