The practice of effectively providing, receiving and interpreting feedback involves collaborating and sharing ideas in a professional, inclusive and culturally-safe environment. Providing feedback in a professional manner is essential for faculty, learners, and staff at the Faculty of Medicine because it fosters a culture of continuous improvement, accountability, and professional growth. This course will examine the impact of unprofessional feedback on an individual, define the standards and expectations for professional feedback at the Faculty of Medicine, and explore strategies for how to give, and receive, feedback using these standards.

After completing this online learning module, you will be able to:

1. Explain the importance of fostering respectful learning and work environments.
2. Identify the core principles of providing professional feedback at the Faculty of Medicine: Actionable, Balanced, Clear, Measurable, Realistic, Regular, Respectful, Specific, Timely, and Unbiased.
3. Recognize behaviors that fall short of professional practice within a medical learning environment.
4. Practice giving balanced and respectful feedback in various scenarios involving learners, faculty, and staff.
5. Explain strategies for receiving feedback professionally, including active listening, managing defensiveness, seeking clarification, and applying feedback for continuous improvement.